Slack’s big shortcoming during a pandemic

Outside Impressions vs. Reality

Slack logo
From Slack’s media kit

For years, I assumed that Slack was a website for developers, with no real functionality for anyone outside of tech. This was based on my second-hand exposure to the platform, through friends who worked in programming.

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Aaron Cecchini-Butler

Senior Systems Designer at Grubhub working on Cookbook (our design system) — as well as contributing to product design work.